Regarding delivery

Delivery company
We will deliver by Sagawa Express.
*Some products and regions may be delivered using other delivery companies and delivery methods.
Estimated delivery date
Orders placed before 14:00 on weekdays will be shipped the same day.
If you do not specify a delivery date, we will ship your order within 1 business day after placing your order (excluding Saturdays, Sundays, holidays, and New Year's holidays).
We will contact you by email with the invoice number after shipping is completed. Please contact Sagawa Express regarding delivery status.
Please note that delays may occur due to weather and traffic conditions.

images of japanese archipelago

  • 1st (next day)

  • 2nd day (the day after next)

  • 3 days or more

Date and time specification
For orders placed by 2pm on weekdays, you can specify the date from 2 days later.
If you would like to receive the item as soon as possible, please place your order without specifying a date. *Okinawa and remote islands may not be able to arrive even if you specify a delivery date.
Orders placed on Saturdays, Sundays, public holidays, New Year's holidays, and orders placed after 2:00 pm the day before will be shipped the next business day.
You can specify the delivery time below.
Morning (8-12:00) / 12-14:00 / 14-16:00 / 16-18:00 / 18-20:00 / 18-21:00 / 19:00-21:00 Even if a delivery date is specified, it is subject to weather conditions. Please note that there may be delays due to traffic conditions.
Pick up
Please receive the item within 7 days of delivery.
Please note that if you do not receive your package after 7 days, it will be returned to us. If returned, additional shipping charges will apply for redelivery. Also, the only payment method is credit card.
Delivery charge
If the total purchase amount is 3,980 yen (tax included) or more, we will deliver it free of charge nationwide.
If the price is less than 3,980 yen [tax included], there will be an additional shipping charge of 638 yen [tax included].
 *Okinawa and remote islands may require additional shipping charges.