Description based on the Act on Specified Commercial Transactions
- Forge Co., Ltd.
- Operation manager
- Kimisuke Ando
5F Nishi-Shinjuku Park West Building, 6-12-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo
- telephone number
- email address
- Necessary charges other than products
- ●Cash on delivery fee [tax included]:
・Less than 10,000 yen 297 yen ・Less than 30,000 yen 396 yen ・Less than 100,000 yen 594 yen ・Less than 300,000 yen 990 yen
●Shipping: Free shipping for purchases totaling 3,980 yen (tax included) or more. If the total purchase amount is less than 3,980 yen [tax included], an additional shipping fee of 638 yen [tax included] will be charged.
- How to order
- shopping cart
- payment method
- TORATO, a mail order bag store, offers a variety of payment methods to ensure a smooth shopping experience.
●Credit card payment: The following cards can be used.
●Various Pay Payments: The following Pay payments are available.
●Convenience store payment: You can use the following convenience store payment methods. A separate settlement fee will be charged.
●Cash on delivery (cash on delivery) [Payment in cash when the product is delivered]
- Due date for payment
- ●Credit card payment: Please enter your credit card information and pay when ordering.
●Amazon Pay Payment: Click the "Pay with Amazon Account" button on the product page or in the cart, and pay using the credit card registered in your Amazon account.
●Other Pay payments: Please enter the necessary information on the cart page and make the payment.
●Convenience store payment: Please check the payment method of your designated convenience store using the link below, and then make your payment. ※External link
●Cash on delivery: Please pay to the delivery person upon arrival of the product. (1 week storage period when absent)
- Delivery time
- If you order by 2pm on weekdays, your order will be shipped the same day.
If your order is placed after 2pm on weekdays, it will be shipped the next business day.
Orders placed on Saturdays, Sundays, holidays, year-end and New Year holidays, and other long holidays will be shipped the next business day.
*If you order with convenience store deferred payment, the order will be shipped after payment is confirmed. Please note.
- About returns and exchanges
- Returns due to customer convenience are possible within the following return conditions.
■The notification must be made within 7 days from the date the product arrived. ■The delivered product must be unused and free of scratches or stains. ■The product tag, accessories, special bag, etc. must all be included. *Customer's convenience Shipping and handling charges for returns and exchanges are the responsibility of the customer.
*If you are returning a product with a novelty item, please return the novelty item as well. Even if the product is unused, we cannot accept returns if the novelty item is used.
In the unlikely event that the product is defective or incorrect, please contact us within 7 days of receiving the product and return the product, paying the shipping cost.
We will exchange it for a good product or refund your money.